Forte - September 2014 (MMH)

"WMS and WCS Implementations & Best Practices"

The business world as we know it is changing at a rapid pace, and the logistics/supply chain segment is no exception to the rule. From omni-channel retailing to e-commerce to the introduction of more and more automated processes, the way manufacturers and distributors do business has morphed dramatically over the last few years. Driving much of this change is an increasingly demanding customer who has come to expect accurate order processing within a compressed time frame.

In this report, we’ll examine the changing logistics environment that today’s organizations are grappling with, explore the results of the WMS and WCS Implementations & Best Practices survey, a study recently conducted by Peerless Research Group (PRG), and look at how companies are already using technology and business intelligence to optimize their competitive positions in this new world.

A Rapidly Changing Environment

One need only look at the e-commerce landscape to see the significant changes taking place in the way companies do business. According to Forrester Research’s most recent online retail sales forecast, U.S. e-retail sales are expected to reach $414 billion by 2018 (up from $263 billion last year). Growing at an annual rate of 9.5 percent, e-retail’s share of total retail sales will reach 11 percent within the next four years (from 8 percent in 2013), according to Forrester.

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